Understanding and preventing gender bias in AI

Aug 17, 2018

AI is changing the world, for better or for worse is up to us.

LivePerson’s CEO Rob LoCascio and Carnegie Mellon Professor Dr. Justine Cassell hosted a webinar that addressed what gender bias in AI actually is, how it can hurt us, and how we can go about preventing and eradicating bias in AI.

Artificial intelligence is becoming more and more prevalent in our daily lives. The challenge that we see is that our unconscious biases are being programmed into these technologies.

“These technologies are in tens of millions homes around the world...they’re really growing and we need to think about this before we release these things into the world.”

– Robert LoCascio, founder and CEO, LivePerson

Artificial intelligence learns off of the dataset that it is given. If we don’t have a diverse group of people creating those datasets, then we are programming our own biases into these machines. It is up to us to make the change.

“I think today you have to ask yourself: Do you want your brand to represent old-fashioned, outdated and dangerous stereotypes or a better world?”

– Dr. Justine Cassell, Associate Dean for Technology Strategy and Impact, Carnegie Mellon University.


Together we can create #EqualAI

As AI goes mainstream, help us remove unconscious biases and create it equally.